Décor Walls & Flooring Limited is undergoing a branding change. For some time we have been operating the website www.panelcompany.co.uk and also www.decorwallsandflooring.co.uk. Our stores have all been branded Décor Walls & Flooring. This has arisen due to historical reasons, but it is confusing to customers.
We have decided that one clear brand is the right way forward and we have decided that it will be The Panel Company. The website www.panelcompany.co.uk. Tidying up this dual-branding issue has long been our objective and now, as we open our new showroom in Bristol and move to our next exciting stage of development the timing seems right.
As a result, our shops will be rebranded, over the coming months, as The Panel Company and at the beginning of January 2023 we will operate on-line solely as The Panel Company.
Harry Cross
Founder -The Panel Company
What does this mean for me as a customer?
You can still access all the same products you have been able to access on Decor Walls & Flooring on our Panel Company website - www.panelcompany.co.uk
Will all company contact details be the same?
All of our customer service numbers will remain the same - however you can begin to contact us by email at info@panelcompany.co.uk
What about my statutory rights & existing order with Decor Walls & Flooring?
You will still receive any order placed through Decor Walls & Flooring and all product warranty, customer service and returns will be provided by The Panel Company, please keep any existing order number handy.
How will this affect pricing?
You will instantly see cheaper competitive pricing on The Panel Company website, this is thanks to the streamlining of the business and the movement to one brand, this means that we can pass on cost savings to you the customer.
Will I still be able to order?
You will still be able to buy from the Decor Walls & Flooring website until early January, after this you will be able to order from our Panel Company website - simply add items to your cart and create a new customer account.
Head over to The Panel Company website today and receive 5% off your first order with code: panelco5